FAQ
Frequently asked questions.
Frequently asked questions.
Frequently asked questions.
Thirty straight answers — for contractors, for tradespeople, and in general.
For Contractors
Sheet metal is our specialty — it’s most of what we place. We also staff HVAC, pipefitting, plumbing, electrical, and general labor. If you need something outside that list, call and ask; we’d rather tell you honestly whether we can fill it than take the order and miss.
It depends on the trade, the location, and the experience level you need. Some requests fill same-week; specialized ones take longer. Tell us your start date and we’ll give you an honest availability answer before you count on us.
W-2. Every one of them. ProTrade is their employer: we run payroll, withhold taxes, and carry the employment obligations. You get labor without the misclassification risk.
Rates depend on the trade and experience level required. You receive one weekly invoice per job with the signed timesheet, on Net 30 terms. Overtime beyond 40 hours in a week is billed at time-and-a-half — it’s on the invoice, not buried in the rate.
ProTrade is. The workers on your job are our W-2 employees, so workers’ compensation is our policy, and we carry general liability. You are not the employer of record.
Call your coordinator — same day if it’s holding up the job — and we start on a replacement immediately. We track reliability on every person we place, and someone who burned a site doesn’t go back to it. What we won’t do is promise a credit policy we haven’t written; the honest version is: tell us fast, and we fix it fast.
It happens, but it isn’t automatic. Your client agreement includes a non-solicit covering our workers, and conversion terms are set in that agreement — so if direct-hire is the plan, raise it with us at the start and we’ll structure it up front rather than argue about it later.
Yes — a standard client agreement covering Net 30 terms, a late fee on overdue invoices, and the non-solicit. It sets commercial terms; it is not a volume commitment. If you need one person for one week, that’s a normal request.
New Hampshire and eastern Massachusetts are the core, and we work across New England. For jobs well outside the core area, per-diem for the workers may apply — we’ll tell you what that means for your job when we discuss it.
One timesheet per week, signed by your foreman — that’s what we bill from. One weekly invoice per job, Net 30. If hours are ever disputed, the signed timesheet is the record, so it’s worth getting right before Friday.
For Contractors
Sheet metal is our specialty — it’s most of what we place. We also staff HVAC, pipefitting, plumbing, electrical, and general labor. If you need something outside that list, call and ask; we’d rather tell you honestly whether we can fill it than take the order and miss.
It depends on the trade, the location, and the experience level you need. Some requests fill same-week; specialized ones take longer. Tell us your start date and we’ll give you an honest availability answer before you count on us.
W-2. Every one of them. ProTrade is their employer: we run payroll, withhold taxes, and carry the employment obligations. You get labor without the misclassification risk.
Rates depend on the trade and experience level required. You receive one weekly invoice per job with the signed timesheet, on Net 30 terms. Overtime beyond 40 hours in a week is billed at time-and-a-half — it’s on the invoice, not buried in the rate.
ProTrade is. The workers on your job are our W-2 employees, so workers’ compensation is our policy, and we carry general liability. You are not the employer of record.
Call your coordinator — same day if it’s holding up the job — and we start on a replacement immediately. We track reliability on every person we place, and someone who burned a site doesn’t go back to it. What we won’t do is promise a credit policy we haven’t written; the honest version is: tell us fast, and we fix it fast.
It happens, but it isn’t automatic. Your client agreement includes a non-solicit covering our workers, and conversion terms are set in that agreement — so if direct-hire is the plan, raise it with us at the start and we’ll structure it up front rather than argue about it later.
Yes — a standard client agreement covering Net 30 terms, a late fee on overdue invoices, and the non-solicit. It sets commercial terms; it is not a volume commitment. If you need one person for one week, that’s a normal request.
New Hampshire and eastern Massachusetts are the core, and we work across New England. For jobs well outside the core area, per-diem for the workers may apply — we’ll tell you what that means for your job when we discuss it.
One timesheet per week, signed by your foreman — that’s what we bill from. One weekly invoice per job, Net 30. If hours are ever disputed, the signed timesheet is the record, so it’s worth getting right before Friday.
For Contractors
Sheet metal is our specialty — it’s most of what we place. We also staff HVAC, pipefitting, plumbing, electrical, and general labor. If you need something outside that list, call and ask; we’d rather tell you honestly whether we can fill it than take the order and miss.
It depends on the trade, the location, and the experience level you need. Some requests fill same-week; specialized ones take longer. Tell us your start date and we’ll give you an honest availability answer before you count on us.
W-2. Every one of them. ProTrade is their employer: we run payroll, withhold taxes, and carry the employment obligations. You get labor without the misclassification risk.
Rates depend on the trade and experience level required. You receive one weekly invoice per job with the signed timesheet, on Net 30 terms. Overtime beyond 40 hours in a week is billed at time-and-a-half — it’s on the invoice, not buried in the rate.
ProTrade is. The workers on your job are our W-2 employees, so workers’ compensation is our policy, and we carry general liability. You are not the employer of record.
Call your coordinator — same day if it’s holding up the job — and we start on a replacement immediately. We track reliability on every person we place, and someone who burned a site doesn’t go back to it. What we won’t do is promise a credit policy we haven’t written; the honest version is: tell us fast, and we fix it fast.
It happens, but it isn’t automatic. Your client agreement includes a non-solicit covering our workers, and conversion terms are set in that agreement — so if direct-hire is the plan, raise it with us at the start and we’ll structure it up front rather than argue about it later.
Yes — a standard client agreement covering Net 30 terms, a late fee on overdue invoices, and the non-solicit. It sets commercial terms; it is not a volume commitment. If you need one person for one week, that’s a normal request.
New Hampshire and eastern Massachusetts are the core, and we work across New England. For jobs well outside the core area, per-diem for the workers may apply — we’ll tell you what that means for your job when we discuss it.
One timesheet per week, signed by your foreman — that’s what we bill from. One weekly invoice per job, Net 30. If hours are ever disputed, the signed timesheet is the record, so it’s worth getting right before Friday.
For Tradespeople
It depends on your trade, experience, and the assignment — and we won’t post a fake “up to $X” range that half our people never see. Tell us your trade and experience, and we’ll talk real numbers for work that fits. Your rate is confirmed before you start the job, not after.
Weekly.
W-2. Taxes come out of your check like any job, and you’re not filing quarterly estimates or chasing paperwork. You’re our employee, not a subcontractor.
No guarantee — we won’t pretend otherwise. Work follows contractor demand, and some weeks run heavier than others. What we do promise: you’ll know the expected schedule for an assignment before you say yes, and you’ll hear from us when things change.
Mostly New Hampshire and eastern Massachusetts, commercial jobsites. You tell us how far you’re willing to travel. Jobs far from home can include per-diem based on distance — the details come with the assignment, not as a blanket promise.
Commercial. Duct, mechanical rooms, GC-run jobsites. If you want residential service calls, we’re the wrong shop and we’ll say so rather than waste your time.
It depends on the assignment — some contractors provide, some expect you to show up ready. We confirm the requirements before you start so you’re not surprised on day one.
They help, and some jobsites require them — include everything you have when you apply, because we match on certifications. What we won’t do is promise to pay for your training. If a cert is worth having, have it before the site demands it.
Tell us your trade, experience, location, and availability — a call or the application, no résumé needed to start. We talk through your background, and when there’s an assignment that fits, you complete onboarding (I-9, W-2, direct deposit) before your first day. Applying doesn’t guarantee a job — anyone who promises you one is lying.
Yes. The current program pays you an hourly bonus while you and the person you referred are both out working, capped weekly, and you both have to work a full week for it to count. Exact current terms come with onboarding, because program details change and we’d rather quote you today’s than last year’s.
For Tradespeople
It depends on your trade, experience, and the assignment — and we won’t post a fake “up to $X” range that half our people never see. Tell us your trade and experience, and we’ll talk real numbers for work that fits. Your rate is confirmed before you start the job, not after.
Weekly.
W-2. Taxes come out of your check like any job, and you’re not filing quarterly estimates or chasing paperwork. You’re our employee, not a subcontractor.
No guarantee — we won’t pretend otherwise. Work follows contractor demand, and some weeks run heavier than others. What we do promise: you’ll know the expected schedule for an assignment before you say yes, and you’ll hear from us when things change.
Mostly New Hampshire and eastern Massachusetts, commercial jobsites. You tell us how far you’re willing to travel. Jobs far from home can include per-diem based on distance — the details come with the assignment, not as a blanket promise.
Commercial. Duct, mechanical rooms, GC-run jobsites. If you want residential service calls, we’re the wrong shop and we’ll say so rather than waste your time.
It depends on the assignment — some contractors provide, some expect you to show up ready. We confirm the requirements before you start so you’re not surprised on day one.
They help, and some jobsites require them — include everything you have when you apply, because we match on certifications. What we won’t do is promise to pay for your training. If a cert is worth having, have it before the site demands it.
Tell us your trade, experience, location, and availability — a call or the application, no résumé needed to start. We talk through your background, and when there’s an assignment that fits, you complete onboarding (I-9, W-2, direct deposit) before your first day. Applying doesn’t guarantee a job — anyone who promises you one is lying.
Yes. The current program pays you an hourly bonus while you and the person you referred are both out working, capped weekly, and you both have to work a full week for it to count. Exact current terms come with onboarding, because program details change and we’d rather quote you today’s than last year’s.
For Tradespeople
It depends on your trade, experience, and the assignment — and we won’t post a fake “up to $X” range that half our people never see. Tell us your trade and experience, and we’ll talk real numbers for work that fits. Your rate is confirmed before you start the job, not after.
Weekly.
W-2. Taxes come out of your check like any job, and you’re not filing quarterly estimates or chasing paperwork. You’re our employee, not a subcontractor.
No guarantee — we won’t pretend otherwise. Work follows contractor demand, and some weeks run heavier than others. What we do promise: you’ll know the expected schedule for an assignment before you say yes, and you’ll hear from us when things change.
Mostly New Hampshire and eastern Massachusetts, commercial jobsites. You tell us how far you’re willing to travel. Jobs far from home can include per-diem based on distance — the details come with the assignment, not as a blanket promise.
Commercial. Duct, mechanical rooms, GC-run jobsites. If you want residential service calls, we’re the wrong shop and we’ll say so rather than waste your time.
It depends on the assignment — some contractors provide, some expect you to show up ready. We confirm the requirements before you start so you’re not surprised on day one.
They help, and some jobsites require them — include everything you have when you apply, because we match on certifications. What we won’t do is promise to pay for your training. If a cert is worth having, have it before the site demands it.
Tell us your trade, experience, location, and availability — a call or the application, no résumé needed to start. We talk through your background, and when there’s an assignment that fits, you complete onboarding (I-9, W-2, direct deposit) before your first day. Applying doesn’t guarantee a job — anyone who promises you one is lying.
Yes. The current program pays you an hourly bonus while you and the person you referred are both out working, capped weekly, and you both have to work a full week for it to count. Exact current terms come with onboarding, because program details change and we’d rather quote you today’s than last year’s.
General
We supply skilled tradespeople — sheet metal above all, plus HVAC, pipefitting, plumbing, electrical, and general labor — to commercial contractors who need them temporarily or long-term. The workers are our W-2 employees; the contractors are our clients.
No. We staff commercial contractors. If you need a furnace fixed or a bathroom roughed in, we’re not the right call and we won’t pretend to be.
New Hampshire and eastern Massachusetts are the core, with work across New England. Outside that, call and ask — we’d rather say no than take a job we can’t support.
A staffing company with real people doing the matching. Software helps us run timesheets, payroll, and communication, but nobody gets placed by an algorithm — a coordinator who knows the trade vets every match.
Never. Not to apply, not for a placement, and nothing comes out of your check for the privilege of working. Any “staffing agency” that charges workers is one to walk away from.
Steven DeCesare. He grew up around the trades, took over the family business at 21 after his father died, and built it into the company it is today. The whole company runs on the idea that you should talk to people who know the work.
ProTrade employs every worker we place — W-2, with workers’ compensation and general liability on our side of the ledger. Clients get labor; ProTrade carries the employment risk.
Every placement is matched by a person — on trade experience, certifications, travel distance, and track record. We keep score on how our people actually perform, and that history informs the next match. No résumé-keyword roulette.
Phone. A real person answers — that’s the model, not a slogan.
We’re building tools — a contractor portal and worker-facing tools to make timesheets and communication cleaner. But the service isn’t the software: it’s the people and the matching, and that works the same whether you use the portal or a phone call.
General
We supply skilled tradespeople — sheet metal above all, plus HVAC, pipefitting, plumbing, electrical, and general labor — to commercial contractors who need them temporarily or long-term. The workers are our W-2 employees; the contractors are our clients.
No. We staff commercial contractors. If you need a furnace fixed or a bathroom roughed in, we’re not the right call and we won’t pretend to be.
New Hampshire and eastern Massachusetts are the core, with work across New England. Outside that, call and ask — we’d rather say no than take a job we can’t support.
A staffing company with real people doing the matching. Software helps us run timesheets, payroll, and communication, but nobody gets placed by an algorithm — a coordinator who knows the trade vets every match.
Never. Not to apply, not for a placement, and nothing comes out of your check for the privilege of working. Any “staffing agency” that charges workers is one to walk away from.
Steven DeCesare. He grew up around the trades, took over the family business at 21 after his father died, and built it into the company it is today. The whole company runs on the idea that you should talk to people who know the work.
ProTrade employs every worker we place — W-2, with workers’ compensation and general liability on our side of the ledger. Clients get labor; ProTrade carries the employment risk.
Every placement is matched by a person — on trade experience, certifications, travel distance, and track record. We keep score on how our people actually perform, and that history informs the next match. No résumé-keyword roulette.
Phone. A real person answers — that’s the model, not a slogan.
We’re building tools — a contractor portal and worker-facing tools to make timesheets and communication cleaner. But the service isn’t the software: it’s the people and the matching, and that works the same whether you use the portal or a phone call.
General
We supply skilled tradespeople — sheet metal above all, plus HVAC, pipefitting, plumbing, electrical, and general labor — to commercial contractors who need them temporarily or long-term. The workers are our W-2 employees; the contractors are our clients.
No. We staff commercial contractors. If you need a furnace fixed or a bathroom roughed in, we’re not the right call and we won’t pretend to be.
New Hampshire and eastern Massachusetts are the core, with work across New England. Outside that, call and ask — we’d rather say no than take a job we can’t support.
A staffing company with real people doing the matching. Software helps us run timesheets, payroll, and communication, but nobody gets placed by an algorithm — a coordinator who knows the trade vets every match.
Never. Not to apply, not for a placement, and nothing comes out of your check for the privilege of working. Any “staffing agency” that charges workers is one to walk away from.
Steven DeCesare. He grew up around the trades, took over the family business at 21 after his father died, and built it into the company it is today. The whole company runs on the idea that you should talk to people who know the work.
ProTrade employs every worker we place — W-2, with workers’ compensation and general liability on our side of the ledger. Clients get labor; ProTrade carries the employment risk.
Every placement is matched by a person — on trade experience, certifications, travel distance, and track record. We keep score on how our people actually perform, and that history informs the next match. No résumé-keyword roulette.
Phone. A real person answers — that’s the model, not a slogan.
We’re building tools — a contractor portal and worker-facing tools to make timesheets and communication cleaner. But the service isn’t the software: it’s the people and the matching, and that works the same whether you use the portal or a phone call.